How Smart Room Technology Reshapes Patient Experience
Host Beth Friedman talks with Heather Wood live at HIMSS 2025. Heather serves as the VP of Clinical Innovation and Training at Vibe by eVideon and is a Certified Patient Experience Professional (CPXP). Heather shares new insights from her work with several of the nation’s most innovative health systems to the conversation along with take aways from three client speakers at HIMSS. But it’s Heather’s personal story as a former unit nurse and patient that drive home the reasons why smart hospital rooms matter and why you should ask for one during your next inpatient stay.
Listen to the Conversation
Takeaways
- Patients and clinicians using smart hospital rooms report that these upgrades to traditional hospital environments are no longer a nice-to-have, they are a must-have.
- Smart hospital room technology like digital white boards, interactive white boards, bedside tablets, and door signs keeps patients and families better informed and engaged, increasing clinician productivity and efficiency.
- Clinical teams become more cohesive and integrated (nursing, therapists, social services, etc.) when they are digitally connected using smart room tech.
- New technology should be based on patient needs first, not IT wish lists. The patient comes first.
- Ambient listening patient rooms are ahead as this nascent technology quickly expands within hospitals and health systems.
About the Podcast
FINN Voices
Amplifying the power of health innovation to improve people’s lives.
FINN Voices amplifies the power of health innovation and information technology. Hosted by health experts from FINN Partners, each episode offers a peek behind the curtain of innovation with healthcare’s leading changemakers. We talk about their ideas and challenges along the way; continually shaping critical conversations and introducing the new health technologies that lie ahead.
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