Designing for Health: Interview with Chris McCarthy
What comes to mind when you hear the word design? Probably clothing, sleek new tech, or maybe a vehicle. But design and design choices are a part of things we interact with every moment of the day. From the construction of roads and sidewalks to the curve of your fork, the small details that make an impact are thoughtfully designed in a way that suits their purpose. Designing for healthcare experiences and outcomes should be no different.
In this episode of the In Network podcast feature Designing for Health, ILN Coaching & Consulting’s Chris McCarthy speaks with Nordic Chief Medical Officer Dr. Craig Joseph and Head of Thought Leadership Dr. Jerome Pagani. He discusses his pathway to healthcare innovation, how he was inspired by a Ted Koppel Nightline episode highlighting grocery carts, and how he began using the principles of human-centered design (even before any formal training) at Kaiser Permanente. This episode is the first of two with Chris McCarthy.
Part 1 of 2
Part 2 of 2
Hosts Craig Joseph, MD, and Jerome Pagani, PhD, invite ILN Coaching & Consulting’s Chris McCarthy for part two of the podcast. He discusses the origins of the Innovation Learning Network, plus, Chris shares his views on the disruptive nature of nudges and real-world solutions to healthcare hurdles. He also talks about the term ‘digical’ and thinking big about human-centered design.
You can find complete show notes on the originally published articles on Nordic’s blog.
Meet the Hosts
Jerome Pagani, PhD
Head of Thought Leadership
LinkedIn: Jerome Pagani PhD, PMP
X: @BPags24
Read his articles
Craig Joseph, MD
Chief Medical Officer
LinkedIn: Craig Joseph MD, FAAP, FAMIA
X: @CraigJoseph
Read his articles
About the Show
When it comes to how healthcare works in the U.S., one wonders, who designed it? Well, no one. And that’s the problem. Dr. Craig Joseph and Dr. Jerome Pagani speak with luminaries from across the health ecosystem about how to make healthcare work for humans. The upshot? The way out of the frustrating, expensive, and frequently ineffective quagmire of the U.S. healthcare system is to take a step back and bring intentional, human-centered design to an ecosystem that works for the people giving and receiving care.
Follow the show’s social hashtag #DesigningforHealth.
