‘An Arm and a Leg’: Fight Health Insurance — With Help From AI
Meet Holden Karau: a San Francisco Bay Area software engineer who created an AI tool to help appeal insurance denials.
Her project, Fight Health Insurance, is a labor of love. It draws on her tech expertise and years of experience fighting health insurance: for gender-affirming care, for rehab after getting hit by a car, and even for her dog, Professor Timbit.
An Arm and a Leg host Dan Weissmann talked with Karau about what it took to build the tool, how it works, and what she hopes comes next.
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This is original content from KFF Health News, a national newsroom that produces in-depth journalism about health issues and is one of the core operating programs at KFF — the independent source for health policy research, polling, and journalism. It is reprinted here with permission.
